Return Policy: If, for any reason, you are not completely satisfied with your purchase from Maui Soap Co. at www.mauibath.com, simply contact us at [email protected] for return approval within 15 days of receiving your product. We will issue you a return number or exchange your product for something else in our store. Shipping fees, including return shipping fees, are not refundable. We apologize, but returns or exchanges for purchases made at a retail location other than Maui Soap Co. at www.mauibath.com must be returned to that point of purchase.
Shipping Policy: Maui Soap Company uses the most effective and efficient means to ship orders. Orders are shipped USPS or UPS. We offer promotions for free shipping. Currently, we are offering free shipping on orders $50 or more. If the order is less than $50, then the shipping rate is based on the USPS commercial rate which is based on the weight and dimension of the order. International orders are subject to a handling fee and the shipping price depends on the location and size of order. The Web Site is set up for USA customers. Customers outside these countries have to contact us at [email protected] or use our Contact Us page to ask about shipping to their country. We reserve the right, without prior notice, to change our shipping policies at any time.